All products displayed on the website StarToShop benefit guarantee for a determined period, mentioned in the guarantee certificate of each product separately. purchased products are supplied with certificate warranty. By the time the seller; TOR means site StarToShop. If the warranty period for the product is bought from grounds defecteaza design, execution, inadequate components and the defect is not attributable to the customer or a third party, it will be repaired or replaced free of charge at the headquarters of the seller. Product defect must be submitted for repair / replacement with the guarantee certificate and invoice (voucher or receipt) issued by the seller to purchase the product. otherwise, the product is not accepted for repair or replacement. The producer does not assume responsibility for the defects generated by a third party. They are subject guarantee defective products because of inadequate use or used for purposes other than those for which they were designed, or because of their interventions by unauthorized persons. Any complaint about the product purchased must be addressed in writing to the seller. This will ensure all the necessary operations of the re-operation, a replacement product has failed within the warranty period, and for hidden fault in the average duration of use. Transport product will be borne by the buyer. The term of the product warranty is extended by the time elapsed from the date on which the consumer product and claimed failure to date of re in the running. Extension of guarantee will be included in the guarantee certificate by the seller. Product defect within the warranty will be repaired / replaced within 30 working days from the date of registration claim. Product defect during the warranty period, when it can not be repaired will be replaced by the seller with a product similar in terms of functional or customer will return for the product.